Help articles and videos on how to use the Trailforks website & apps.
Account
Pro
- Can I Follow a Route Without Pro?
- Choose Your Free Area
- Gifting a Trailforks Pro Subscription
- How do I cancel my Trailforks Pro subscription?
- How to manage your subscription and update your payment method.
- I Paid For Trailforks Pro & My App Doesn't Recognize It
- Unable to Login on New Device or Restore Pro Subscription
Mobile App
- Add a Trail to Your Wishlist In the App
- Adding a Route to Your Trailforks App
- Adding a Trail Report
- Adding Trail Reports from a Ridelog
- Android 10 "Allow all the time" Location Permission
- App Can't Find Location & Recording Issues
- App Crashes on Startup on Android
- App Map is Blank Grey
- App Won't Start, Stuck on Boot Logo
- Delete a Trail Report From Upload Queue
- Download a New Region From the Map
- Enable Compass Mode (Map Rotation)
- Find that "Must Ride" Trail
- Map Background Blank When Offline?
- Mobile Website Says "Access is denied!" When Finding Location
- My Recorded Ride Hasn't Uploaded
- Record Your Ride Using the Trailforks App
- Remove a region in the App
- Send App Feedback / Get App Support
- Send Debug Logs If Having Issues with GPS Recording
- Stop App From Asking for Location
- Sync Downloaded Region in the App
- Trail Status Doesn't Match Latest Trail Report
- Trails Missing From Map
- Trouble Logging Into App
- Upload Trail Photos
- Using the Trailforks App
Contributing Content
- Add a Trail using a GPS File
- Add Trail from Strava Ride
- Add Trail using the Draw Tool
- Adding a Badge
- Adding a Photo to a POI
- Adding a POI
- Adding a Region
- Adding a Trail List
- Adding a Trail Report via Website
- Adding Sponsors & Builders to Trails
- Adding Trail TTF Points of Interst
- Bulk Trail Reporting
- Changing the Rating System of a Region
- Creating a Bike Park Region
- Editing a GPS Track
- Editing a POI
- Editing a Trails Activity Type
- Editing Bike Park Info
- Hiding a Trail
- Hiding Trails and Regions
- How Content Approval & Moderation Works
- How Do Notification Emails For Regions Admin Work?
- How does the map determine how to display a region?
- How to Replace a GPS File
- Manually Adding a Location Icon to a Region
- Marking a Trail as Wet Weather Friendly
- Marking a Trail Unsanctioned
- Merge Multiple Trails
- Report Scheduling
- Reversing Direction of a GPS Track
- Setting a Region's eBike/eMTB Status
- Setting a Trail's eBike/eMTB Status
- Tagging a Trail with a Vague Name to a POI
- Trail Activity Types
- We Are Worried About "X User Group" Finding and Using Your Trails
- Why Map Sensitive, Illegal or Hidden Trails?
- Youtube Channels
General
- 3D LiDAR Models
- Deleting a Photo from Pinkbike
- Download a Trail KML or GPX
- Favorite Region Reports Monitoring
- Flagging Photos and Videos
- How do I download/export trail data?
- How Do The Red Region Markers On The Map Work?
- How to add a Region to your Favorites List
- How to Flag/Report a Trail
- How to use the Activity Feed
- How to use the Map
- Linking Videos & Photos on Trailforks
- Our Trail Data Philosophy
- Popularity Heatmap
- Print Maps
- Scan a Badge QRCode
- Search & Rescue Map
- Searching for eBike/eMTB Trails
- Subscribing to a Region
- Subscribing to a Trail
- Trail Direction Arrows on the Map
- Trail Karma PayPal Donation Doesn't Record on Trailforks
- Trail Supporters & Maintainers
- Trust Score
- Unlinking Videos and Photos
- Updating Personal Settings and Email Notifications
- Weather Forecast Map
- What is a Regional Admin?
- Winter Biking Trails Map
- [Q] The trail label text on the map isn't updating after I've changed the name of a trail?
Directory
Ridelogs
- Add a Bike to Your Profile
- Adding a Ridelog Using a GPS File
- Connecting Strava to add Ridelogs to Trailforks
- Editing a Ridelog
- Exclude Strava Activities from my Road Bike
- Find your Strava Gear ID
- How a Ridelog Location is Determined?
- How to Receive "Add Trail Reports to Your Recent Ridelog" Emails?
- Recalculating Ridelog Stats
- Ridelog not Syncing to Strava
- Ridelog Privacy Settings
- Ridelog Trail Matching
- Why is my Ridelog Elevation Data Different Then Another App
Routes
Widgets & API
- Adding Trailforks Widgets to a Pinkbike Blog
- Creating a Pinkbike Blog
- How Does the API OAuth2 Work?
- Trailforks Data Legend
Admin
- Bulk Edit Trail Tool (Admin Only)
- Bulk Import Hiking Trails From OSM (Admin Only)
- Bulk Unlink Photos/Videos (Admin Only)
- Download a Region KML or GPX (Admin Only)
- Managing Admin Permissions and Groups (Admin Only)
- Print Map Tool with Hidden Trails (Admin Only)
- Recalculating Region Stats (Admin Only)
- Region Lockouts (Admin Only)
- Update Region Routing Topology (Admin Only)